What is the accuracy of my test results?
The results are accurate and all testing is performed by a fully accredited, CLIA
compliant, CAP certified medical diagnostic laboratory.
What is the confidentiality of my results?
We are HIPPA compliant. We maintain strict confidentiality with regards to your
personal health information including your lab results.
Where is my laboratory tests performed?
All lab testing is performed by the Laboratory Corporation of America otherwise
known as LabCorp. LabCorp is considered to be the most reputable clinical laboratory
in the US by many healthcare organizations as they employ the latest state of the
art diagnostic technology and quality control measures.
Can I get a refund for tests ordered?
An 80% refund is permitted as long as you have not submitted your specimen to the
collection center. Please contact us for a refund via our support email or by phone.
Are there special instructions to prepare for my lab test?
Once we have processed your order, special instructions will be emailed to you if
there are specific requirements needed. The majority of our testing does not require
special instructions.
Current medication’s that I may be on?
Always continue to take your current medication. Your medication will not interfere
in any of the lab testing that we offer.
How do I find a collection center near me?
Click on the
lab locations link to determine the collection center nearest to you.
Do I need an appointment?
An appointment is not necessary but can be set up. After locating your draw center,
please call the center if you would like an appointment.
Can I file an insurance claim for the lab testing?
Many insurance carriers may reimburse you for the lab testing based on Health Wellness
testing. Please contact your insurance provider to determine if you are eligible
for reimbursement.
When will I get my test result information?
It usually will take between 24-48 hours to receive you laboratory results.
Can my doctor view my results directly
You most certainly can present these results to your physician to review the results
with you.
Why are these tests useful?
A regular physical examination helps to determine your level of health that a doctor
can physically observe. Laboratory testing provides additional information about
your health that cannot be measured by a doctor’s visit. 70% of the clinically relevant
data used to asses your overall health is attributed to the clinical lab testing
performed.
How will I receive the results of my test?
You will receive an email from labtestportal.com notifying you that your results
have been delivered. You would go to labtestportal.com and login to your account
to review your results and print them to paper if necessary.